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Delivery Information

Thank you for visiting and shopping at ZamzamGames. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipment method

Estimated delivery time

Shipment cost

Teamex Regular

48 Working Hrs.


Teamex Express*

Same Day Delivery

30 AED

Teamex Express Plus*

Delivery Within 4 Hrs.

100 AED

* Overnight delivery is not available and Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

ZamZam Games Trading LLC. (ZamzamGames) ships to addresses within the Dubai, Ajman, Sharjah, and Other Emirates addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


ZamZam Games Trading LLC. (ZamzamGames) is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.A.E.